The new chatbot AI 2.0 from eaglefit can create EMS fitness training plans since March 27, 2025
The task was clear:
How can we provide our customers with in-depth knowledge, even when they have a question outside of opening hours or when everyone on the team is busy? The answer was clear: We need an AI. But not an AI that has no clue or always refers to customer service, but an AI with expert knowledge.
We found a suitable solution and spent many hours training and testing it, optimizing and testing it again, until finally our AI 2.0 was ready to go.
Training the AI:
The eaglefit team has trained and fed its AI 2.0 chatbot with all information about EMS training, training safety, training frequencies, CK values, other eaglefit products such as sling trainers and pull-up bars, etc.
Furthermore, the chatbot was fed with the entire knowledge of the NisSV training materials for certified EMS trainers, so that eaglefit's AI 2.0 chatbot is theoretically the first EMS trainer to know the entire knowledge of the NiSV certification and can also use it, for example, in creating training plans or answering customer questions. Of course, the chatbot lacks the empathy of a real trainer, and occasionally our chatbot even fantasizes or invents some kind of nonsense.
On the whole, however, the answers are very well-founded and have been found to be extremely helpful in numerous tests.
Just try out the new bot. You can find it on the bottom right of the eaglefit.de homepage. Feel free to share your experiences—whether positive or negative—with our human customer service team at support@eaglefit.de .
We look forward to hearing about your experiences.
